None. how can i get a co; Hi my lg tv whont work since virgin came and installed there box into my home what happened was the guy was tuning the virgin remote into my tv whilst; Yellow traffic light virgin media superhub 2Post up a photo of the booster and lights. Engineer booked for Friday but I have no data left and need to WFH. It has done for over a couple of hours now. Find out moreVirgin Mobile is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada. called customer svc who are sending a pod. Press OK, the light at the top of the remote will flash green, after 10 seconds the remote will revert to infra red mode. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Solid green: A device has been connected using WPS. I've checked the network log and there's a lot of warnings - 5169887. Have you been able to check our service page here to see if this is due to any known network issues in the area. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. After many resets the broadband would start again then a few hours/days lose the signal. HUB 3 Manual and trouble shooting guide here . 1701-e's sounds like something different, but I'm not sure what. Re: Green flashing light and no service. This flashes during set up, and then stays green for 2 minutes when you're done. Sorry to hear that you're having concerns with the flashing light on your hub 5. I have a solid green WiFi light and a blinking green power light. Options. . on 19-05-2023 21:46. I’ve reset the hub and checked all connections countless times and still nothing. As I use the hub in modem only mode I switched the hub into "modem-only" mode and the flashing green light reappeared. It can be quite frustrating when your internet goes down and you are. No ongoing issues upon checking in mobile app and website. . Account - Mobile. I pinhole reset several times. 1. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. and tells you of more local issues down to postcode level. This is affecting everything in the home including heating and security. 1 ACCEPTED SOLUTION. internet was back up and running yesterday so cancelled my engineer appointment. Rebooted several times, and waited for hours to download the update. It can take 5 to 10 minutes to restart. I have plugged everything into the wall on the 26th and been on calls for the past two days with t. But in most cases, a green light will mean something else depending on which light is green. 0 got installed Saturday had no issues with it until today, WiFi light is Green but the bottom light which should be solid white is flashing Green. It’s like a. Try our TV troubleshooting tool now. The only way it works now is to connect it via Ethernet cable. Virgin Media customers do this when their Wi-Fi doesn’t work properly. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. I have a green flashing light on my hub I have checked all connections and switched on and off any other tips out there - the webpage says a green light is a data download ? Could be updating but often indicates a loss on network connectivity. hi Our broadband was connected on Friday, it seems to work ok but I've noticed that the external wall box has a solid green light (probably - 5192213Flashing green arrows hub 4. Flashing green: WPS is active and searching for devices to connect. Vonage 2nd line. Dave. Smug1to. In response to David_Bn. 1) Try the “check service,”Area status webpage (. Brand new to virgin today. HI @BillBudd, thanks for posting and welcome back to our community. The flashing yellow light on Virgin Media equipment indicates that there is an issue with the service. Green arrows flashes for 30 seconds and the power button flashes green and this continues. The WiFi light will flash green for 2 minutes during this process. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). . Please try the following exactly as typed. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. I need my network back as quick as possible. Hello there There was a broadband issue in the area and now my Hub 3 is flashing green arrows and doesn't regain connection. In either Mode the red power light is an indication of over heating and most not be ignored. We can understand the inconvenience this may have caused you. I have set up my wifi and done everything it says, I’ve left it 2 hours and it’s still flashing. You can find this on the base of your Virgin Media box if you. After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing. Any help is wecome. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. 3. Sometimes it's solid green and then starts flashing then goes s. Options. I'm not sure what else i can do to fix this any help would be amazing. 0 provides essential information about the device’s power status. Hi. Solid green when in Modem mode. Have restarted router and all cables appear correct & tight. How ever internet access continued. I have tired - 5340428. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. We would like to show you a description here but the site won’t allow us. Two green arrows . We have had a Hub 3 for a year with no problems. Same problem, Virgin trial in the WF4 area. QuickStart, set up and connections. This light will only appear when connecting a second pod. Flashing green ring. The power light will remain on. The internet light: This light will flash green when the Hub is acquiring a connection and will remain lit for two minutes after a connection has been established. Green light flashing Hi, I have this issue since 3h now. Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. There's no official status of an orange light on the Hub 3. My Virgin Media App. It is now Saturday and the hub is still flashing green. e in the future). Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Security matters. Obv this means I have no internet or tv. On the back of the Hub 3. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. It’s showing 2 flashing green arrows and the bottom light is solid green while the WiFi icon at the top is solid green. I got the green power light flashing and WiFi light is green. Blue flashing light for 2 days now. We’ve had no Wi-Fi for over 2 hours this evening. Solved: Hub won't reset no matter how long i hold the resetting button for, no wifi signal, no connection with the cable as well. . New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. When I play some of my movies on VLC, A large flashing vertical bar appears sometimes it's green or blue over the screen and causes video distortion including ghost images in other hues in the background of the main movie. plz. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Flashing Green & Red = possible power cable issue. I have also fairly recently moved up to 650Mb broadband to combat these issues. Did a normal restart and it was fine, then it went off again. Hub 3 green flashing light. on 09-08-2023 15:21. Don’t worry, it happens to the best of us. Reply. I have moved into my new address on the 26th and received the quick start kit (cables only) on the same date. Hi, i got self installation kit with hub 3. 2 Green Flashing Arrows. Internet has been fine all day, just randomly stopped working and green base light started flashing. If they are not, it is best to contact Virgin Telco customer service for assistance. The information on the Hub Settings all looks normal too. Alternatively, you can hold down the standby button on the front of your box for five seconds or unplug it from the main power supply, wait 20 seconds and then plug it back in. If it has a push-on connector make sure it is push on properly but don’t twist it. In response to Georgiahx. Flashing green: The phone is in use or a voicemail is waiting. TV. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Virgin Mobile. However, if you see a red light, it means that there is a problem with your internet connection. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. Hello, WiFi HUB 3. I checked the hub 5 network logs and I can see that software updates are failing. You might see some of these little icons popping up every now and then, particularly when you’re perusing your TV guide. . Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. _____________. The Stream remote. If it does, proceed to the next solution. Any help greatly appreciated. on 27-02-2023 18:49. All in one super nifty tool. The light codes slightly vary depending on the type of Hub that you. - 5258622. on 22-04-2023 15:55. Reset the box with the button, shut it off for the hour and still the same. It is an electrical surge suppression device & should not be removed. see this. Hub 5 green flashing light. To disable WPS, open the router’s settings on your web browser (192. Connect the white cable properly to the Virgin media wall socket. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Keep on getting useless updates from virgin media. 6 days to attempt a repair is too long!virgin media hub 3 base light flashing green. We've had a look at our systems from here and cannot find anything that explains the issues you're having. 2. If it's set to ON then people do see a blackout when the 360 or HDMI reconfigures for the difference in frame rate. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. The WPS light indicates the status of the Wi-Fi Protected Setup (WPS) feature. Now my hub has green flashing arrows all day and never connects. Solid green: The Hub 3 is connected to the internet. So last night about 10pm WiFi goes of. 2 Internet Light. We would like to show you a description here but the site won’t allow us. Hi! I received my Hub 3 today, I have plugged it in and followed all the instructions however there is just a flashing green light at the bottom and the wifi light is green. Rebooted several times, and waited for hours to download the update. After spending 8 hours of waiting it's. Sunday morning it worked for a few minutes and then stopped as well. I work from home and like many, rely a lot on a. I’ve just arrived back home and the WiFi light on the hub is on green, but the main hub light is flashing green. 0 and after setting it all up, the power light has been flashing green all day. The different Hubs by Virgin Media include Hub 5x, Hub 5, Hub 4, Hub 3, and Hub 2. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. The box is a safety isolator. Called VM for activation and checking. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. I have had a technician come to try and fix - 5381631. on 16-04-2023 18:13 Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. . 0, next to where you connect the power cable is a small power switch. You can also check with area faults on 0800 561 0061, or 150 if you have a VM home phone. The house I'm in has previously had Virgin. It keeps flashing green and then flashing white and my connectivity is still in and out. . It is an electrical surge suppression device & should not be removed. Virgin Media; My Virgin Media; Shop;. Re: Green flashing light and no service. Hi there, My wifi has been dropping and hub4 has been flashing red since last night. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. When your Virgin Media router lights are flashing green it means the router is updating its firmware. The box has a flashing red light which wasn’t there when it was installed (it was green). I got the green power light flashing and WiFi light is green. My Virgin Media App. . For a brief period, press and hold the power button, then let go. After spending 8 hours of waiting it's. Check for any loose connections. The Intelligent WiFi Plus is a welcome update from Virgin Media and I’d encourage anyone on the aforementioned plans to give the customer service line a call (0345 454 1111) and get the upgrade. 0800 953 9500. Flag for a moderator; on 20-11-2022 20:37. Thanks, that would be great if possible and I am happy to return the faulty one if it helps virgin find out what went wrong with it. This means the box is on and working but looking for a WiFi connection. A power adaptor to plug into the Stream box and a power socket at the wall. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the Hub. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. Robin1987. I got the green power light flashing and WiFi light is green. If it's set to the default (Off) then the box just accepts the frame rate difference which isn't noticeable by most users and shouldn't blank the screen out. Sometimes the bottom light flashes green while the arrows are flashing too. If. If this is the case, turn Wi-Fi off and check again. Forum; Apps. Modem arrived today , set up and all I have is a green flashing light. The Virgin Media Hub 3. Solution: loose connection somewhere along the way to the street box. It is booting up and should be ready in 5 minutes. The screen was black. Virgin Phone Switchover. on 31-10-2022 17:07. Here are some examples of a bad WiFi setup: The WPS button is just above the Virgin Media logo. My Hub 5 has been flashing green (Updating) all day. Step 1. Did a pinhole reset and again, it worked and went to a flashing red light. If so try two things. Your CMTS provider, Virgin Media, must reset the connection. on 25-01-2023 11:05. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. As the live TV is still working more than likely this will be an. This light fl ashes green when the Hub’s downloading a software update. Your Hub 4 has four lights and the configuration that they represent on your hub shows you exactly what is going on with your current network status. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Virgin Media customer service can be contacted to diagnose and solve the issue. Hub3 has constant green WiFi light but flashing green light at the bottom. . This morning at just before midday it turned off and back on and has had a green flashing light since then. Manually update your TV to the latest software version. on 21-03-2023 06:43. Just my hub. After it, click on the WPS. Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. and tells you of more local issues down to street cab. We would like to show you a description here but the site won’t allow us. Day 2 if no WiFi and I’m told it’s another 4 days before engineers due. A flashing red power light signals that there’s an issue that needs addressing. Mark as New; Bookmark this. Virgin Media; My Virgin Media; Shop;. The Hub will reboot once it has finished downloading. Could you please help on this? NB: I joined VM 2 weeks ago. The green light might be flashing because of a faulty link. Red: There’s an issue with the Hub 3. All our offices and call centres are working to Covid secure guidelines. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. Off: WPS is not in use. Two LEDs on each RJ45 LAN socket (left = amber. In either Mode the red power light is an indication of over heating and most not be ignored. On the hubs 4 and 5 a red light means there’s an issue with the cable connections. Won't connect. I can see the WiFi on my devices, at full strength as well, but none of my devices can connect. I don't know what the other small light is for. Flashing green: The Hub 3 is establishing a connection to the internet. If it’s flashing green, it’s starting up. I have been instructed previously to take the hub from the previous address with me. Check for a known local fault on 0800 561 0061 - it is an automated service. This flashing green light indicates that the Hub 3 is connected and operational. on 09-09-2022 21:47. Password Issues: Double-check your WiFi password. All in one super nifty tool. In order to have this rectified, we'd need to. My Virgin Media App. . 10 If you have more than one WiFi Booster you will. Browse Virgin Media Virgin Media Community. this problem usually occurs after a fresh installation with virgin when you get all three (broadband, phone and tv) installed. After 40 minuets I try the reset button for 30 seconds. Telewest wall socket: no visible power to be switched on. I tried severa reboots and hard resets with no luck. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. All forum topics; Previous topic; Next topic; 2 REPLIES 2. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify. plz. Try holding for 1 minute, still nothing. Don’t worry if you can’t, because we’re here to help you know your Rs from your symbols. Stream from Virgin Media. Thank you. I’ve check all the connections and no joy. Green flashing light on Hub 3 QuickStart, set up and connections. Turned the TV off and then on again and the blinking sequence started as explained above. internet was back up and running yesterday so cancelled my engineer appointment. Please - 5425686. Make sure that you. I went out for 2 hours and came back to a flashing green power light, a flashing green internet light and solid green WiFi light. Follow the steps below: Step 1. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. We would like to show you a description here but the site won’t allow us. on 09-09-2022 21:47. 0 Kudos. Options. Virgin Phone Switchover. on 02-06-2023 18:16. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. In some things Virgin sucks. . Still no connection and flashing green. Can you please ensure the following: Out in the open. How to fix Virgin Media Router arrows flashing green in this article. Can someone take a look at this asap? Network Log Time Priority Description 03-. . have been without internet for 24+ hours now and earliest a technician can come is another 4 days. Options. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Flashing lights and nothing further on tv. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. on 07-01-2023 13:02. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. The "compensation "timer" can also be started on this number if appropriate. 0 & WiFi have worked fine since the initial set up 3 months ago. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. My connection stopped working yesterday morning. We have a flashing green light, and a solid green WiFi light. It means theres a problem with the return path on your virgin box- basically meaning that your unable to access on demand and hd services. Some users on the Forums are reporting days to complete for whatever reason. mp4 and bring that video into another project, it displays the green and pink bars after rendering. Been over a hour now and still - 4931140Lights - stopped working on box in Virgin TV 360 Friday; V6 box constant red light in Virgin TV V6 a week ago; Red diagonal arrows and wifi symbols are red on my TV box. I've restarted it - the power LED goes solid white for around a minute or so, then switches to flashing green. On the back of the Hub 3. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. No internet - Green flashing internet light. 168. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. This, and the green bar flashing with internet lights solid. . Security matters. If there are no issues it would be best to check our WIFI pod help page here. Green flashing light and no internet at all. Best try getting it activated again, sometimes it does not work first time. switches on u get the red standby light press a button on remote/tv it turns on (blue light) very dark screeHi I recently moved broadband from Talktalk to Virgin. The arrows sign is flashing green whilst the bottom light stays a solid green and then when the arrow sign stops flashing the bottom light flashes green. I've done the usual remedies (turn on and off, 10 second reboot, 60 second reboot) but I'm still faced with the internet arrows flashing green. on 19-09-2023 03:59. Arrows are flashing continuously. See full list on practicallynetworked. Hey. Then, the past week or 2, I stop having internet and the hub starts flashing yellow (previously I have only seen it flashing red). I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. Hi. and tells you of more local issues down to street cab/ postcode level. We would like to show you a description here but the site won’t allow us. Today I've received my hub 5 and green light is flashing for few hours now. 0, next to where you connect the power cable is a small power switch. Joining in. am having to use mobile! I have followed the reboot protocols from the instructions in the box. 8. Also you can try ringing 0800 561 0061 which will give you any information local to you regarding outages. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. All you can do is the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. - 5391832. fish tanks) Away from baby monitors and cordless phones. They said it hadn’t been turned on there end now done test signal all good aparantly. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. Thanks for the update.